Returns, Exchanges & Refunds

What is your return and exchange policy?

We accept returns and exchanges for online purchases under the following conditions:

• Requests must be made within 3 (three) calendar days after the date the
  ordered items are received by the customer

• Items must be unworn, unwashed, unaltered, and with original tags attached

• Exchanges are permitted once per order, subject to stock availability

Items not eligible for return or exchanges:

• Innerwear

• Underwear

• Socks

All returned items will be inspected and verified upon receipt to ensure they meet our return conditions. Items that do not meet these conditions may be rejected and returned to the customer at their own cost.

This policy does not affect your statutory rights under Indonesia law.

Do you offer refunds?

Refunds are issued to the original payment method. If an item is out of stock, the refund will be processed to the original payment method within 7–14 business days.